<h3>Services ... That Leverage Your Firm's Intellectual Assets And
Infrastructure To Provide Solutions To Your Customer's Business Problems Are <span style="text-decoration: underline;">
Strategic Weapons For Product Based Firms</span> ...</h3>
<h3></h3>
&nbsp;
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<td colspan="2"><img src="http://www.insight-group.com/i/roll/igm_tl.jpg" alt="blank" width="114" height="70" border="0" /></td>
<td colspan="2"><a onmouseover="MM_swapImage('step1','','i/roll/igm_tco.jpg', 								'ig_circle','','i/roll/igm_cir1.jpg')" onmouseout="MM_swapImgRestore()" href="#">
<img src="http://www.insight-group.com/i/roll/igm_tc.jpg" alt="Step 1" name="step1" width="170" height="70" border="0" /></a></td>
<td colspan="2"><img src="http://www.insight-group.com/i/roll/igm_tr.jpg" alt="blank" width="117" height="70" border="0" /></td>
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<td colspan="2"><a onmouseover="MM_swapImage('step7','','i/roll/igm_l2lo.jpg', 								'ig_circle','','i/roll/igm_cir7.jpg')" onmouseout="MM_swapImgRestore()" href="#">
<img src="http://www.insight-group.com/i/roll/igm_l2l.jpg" alt="Step 7" name="step7" width="113" height="79" border="0" /></a></td>
<td rowspan="2" colspan="2"><img src="http://www.insight-group.com/i/roll/igm_cirm.jpg" alt="circle" name="ig_circle" width="170" height="161" border="0" /></td>
<td colspan="2"><a onmouseover="MM_swapImage('step2','','i/roll/igm_l2ro.jpg', 								'ig_circle','','i/roll/igm_cir2.jpg')" onmouseout="MM_swapImgRestore()" href="#">
<img src="http://www.insight-group.com/i/roll/igm_l2r.jpg" alt="Step 2" name="step2" width="117" height="79" border="0" /></a></td>
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<td colspan="2"><a onmouseover="MM_swapImage('step6','','i/roll/igm_l3lo.jpg', 								'ig_circle','','i/roll/igm_cir6.jpg')" onmouseout="MM_swapImgRestore()" href="#">
<img src="http://www.insight-group.com/i/roll/igm_l3l.jpg" alt="Step 6" name="step6" width="113" height="82" border="0" /></a></td>
<td colspan="2"><a onmouseover="MM_swapImage('step3','','i/roll/igm_l3ro.jpg', 								'ig_circle','','i/roll/igm_cir3.jpg')" onmouseout="MM_swapImgRestore()" href="#">
<img src="http://www.insight-group.com/i/roll/igm_l3r.jpg" alt="Step 3" name="step3" width="117" height="82" border="0" /></a></td>
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<td><img src="http://www.insight-group.com/i/roll/igm_bl.jpg" alt="circle" width="80" height="78" border="0" /></td>
<td colspan="2"><a onmouseover="MM_swapImage('step5','','i/roll/igm_bm1o.jpg', 								'ig_circle','','i/roll/igm_cir5.jpg')" onmouseout="MM_swapImgRestore()" href="#">
<img src="http://www.insight-group.com/i/roll/igm_bm1.jpg" alt="Step 5" name="step5" width="122" height="78" border="0" /></a></td>
<td colspan="2"><a onmouseover="MM_swapImage('step4','','i/roll/igm_bm2o.jpg', 								'ig_circle','','i/roll/igm_cir4.jpg')" onmouseout="MM_swapImgRestore()" href="#">
<img src="http://www.insight-group.com/i/roll/igm_bm2.jpg" alt="Step 4" name="step4" width="123" height="78" border="0" /></a></td>
<td><img src="http://www.insight-group.com/i/roll/igm_br.jpg" alt="circle" width="75" height="78" border="0" /></td>
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&nbsp;
<h3>... Unleash Your Firm's Arsenal Of Capabilities With <em>INSIGHT's</em>

Seven Step Process and Consulting Expertise ...</h3>
<span style="font-family: Arial;"><span style="color: #0033cc;"><span style="text-decoration: underline;">Step 1.</span></span>
Development of a common framework for identifying and documenting Service
Business Concepts <em><span style="color: #0033cc;">- Utilize INSIGHT's Offering Concept
Development Model</span></em></span>

<span style="color: #0033cc; font-family: Arial;"><span style="text-decoration: underline;">Step2. </span></span>
<span style="color: #6666ff; font-family: Arial;"> </span><span style="font-family: Arial;">Deploy a
common process for assessing customer wants and needs to evaluate Services
Business Opportunities</span><span style="color: #6666ff; font-family: Arial;"> - </span>
<span style="color: #0033cc; font-family: Arial;"><em>Utilize INSIGHT's Customer Opportunity
Assessment Process.</em></span>

<span style="color: #0033cc; font-family: Arial;"><span style="text-decoration: underline;">Step3. </span></span>
<span style="color: #6666ff; font-family: Arial;"> </span><span style="font-family: Arial;">Develop and
deploy a common Special Bid Process that allows for the creation of many
1st-of-a-Kind customer engagements</span><span style="color: #6666ff; font-family: Arial;">
</span><span style="color: #0033cc; font-family: Arial;"><em>- Customize INSIGHT's Opportunity
Forum Process &amp; Contracts Audit Guide</em></span>

<span style="color: #0033cc; font-family: Arial;"><span style="text-decoration: underline;">Step 4.</span></span><span style="color: #6666ff; font-family: Arial;">
</span><span style="font-family: Arial;">Close and perform multiple prototype customer
engagements to create a robust delivery methodology </span>
<span style="color: #0033cc; font-family: Arial;"><em>- Utilizing INSIGHT's Special Bid and Mass
Customization Processes</em></span>

<span style="color: #0033cc; font-family: Arial;"><span style="text-decoration: underline;">Steps 5 &amp; 6. </span></span>
<span style="color: #6666ff; font-family: Arial;"> </span><span style="font-family: Arial;">Create a
"Practice Based" Operational Business Plan for each of the major services
opportunities that receive a green light after step 4</span><span style="color: #6666ff; font-family: Arial;">
<em>- </em></span><em><span style="color: #0033cc; font-family: Arial;">Customize INSIGHT's
Consulting and Services Practice Business Plan Development Process.</span></em>

<span style="color: #0033cc; font-family: Arial;"><span style="text-decoration: underline;">Step 7.</span></span><span style="color: #6666ff; font-family: Arial;">
</span><span style="font-family: Arial;">Deploy common Customer Satisfaction &amp; Continuous
Improvement Processes for use after each customer engagement</span><span style="color: #6666ff; font-family: Arial;">
</span><span style="color: #0033cc; font-family: Arial;"><em>- Customize INSIGHT's Project Based
Customer Satisfaction Management Process.</em></span>

<span style="font-family: Arial;"><em>INSIGHT</em> Group Copyright 1998-2002</span>

<hr />

<strong>Phone </strong>(760) 564-7326<strong>
Email</strong> <a href="mailto:pdelrio@insight-group.com">pdelrio@insight-group.com</a>
<strong>Small</strong> <strong>Business</strong> Yes
<strong>Woman Owned</strong> No
<strong>Minority Owned</strong> No